My automotive journey started, in my teens, as a receptionist for a busy Dealership in Ottawa.

I quickly moved over to the Service Department, as a Service Advisor and decided to take my Auto Mechanics course to be hands on and to help better understand how a carburated vehicle worked. After a few years in Service, I was offered a position as a long term leasing consultant for an Independent Leasing Company. I really enjoyed learning about all the makes and models, of that time, but the hours were long and eventually I realized that I was spending too much time away from my family. I decided to return to the Service side as a Service Manager for an independent garage. This is where I learnt all about the after market industry but I felt that I was missing something. I wanted to know how to rebuild engines and transmissions, so, for a few years, I ran a Transmission shop and enjoyed learning which transmission part did what. After a few years it was time to move on to something more challenging and this is when I realized that my true passion was working for an Automotive Dealership as a Parts Manager.

This part of my journey began 15 years ago and I really enjoy Inventory Management and making sure that we have the right part at the right time for customer satisfaction. Although it is impossible to have one of everything, in stock, as a team it is our job to source it and have it here as soon as possible. I have been with the Dilawry group for about a year now and I am enjoying watching my team working together, doing their best to make sure that we are organized, that we implement excellent time management skill and that we find solutions before a potential problem arises.

When I am not at work I enjoy word working and giving used furniture a new look before sending it to a Woman’s Shelter where I have been donating for years.

The Bank Street Hyundai Team

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